Shipping Policy

At Cropac, we strive to provide you with a seamless shopping experience, including fast and reliable shipping. Please review our shipping policy below for detailed information on how your order will be processed and delivered.

1. Shipping Rates & Delivery Times

We offer various shipping options to suit your needs:

Standard Shipping: 3-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1 business day

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.

2. Order Processing

Orders are processed within 1-2 business days after purchase.
Orders placed on weekends or holidays will be processed the next business day.
You will receive an order confirmation email once your order has been processed and shipped.

3. Shipping Destinations

We currently ship to the following regions:

Domestic Shipping: Available within India
International Shipping: Currently not available.

4. Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information. You can use this information to check the status of your delivery on the carrier’s website.

5. Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses.
Certain products may be restricted from shipping to specific destinations due to local regulations or carrier policies. If your order includes restricted items, we will notify you.

6. Lost or Delayed Packages

While we strive to ensure timely delivery, unexpected delays can sometimes occur. If your package is delayed or lost in transit, please contact our customer service team at marketing@cropac.in for assistance.

7. Damaged or Incorrect Orders

If your order arrives damaged, or you receive the wrong item, please contact our support team within 48 hours of receiving the shipment. We will gladly assist you with a replacement or refund.

8. Changes & Cancellations

Orders can be changed or canceled within 1 hour of placing the order. After this window, we cannot guarantee that changes can be made, as the order may already be processed.

9. Returns & Refunds

For information on returning products and refund eligibility, please refer to our Returns & Refunds Policy

10. Contact Us

If you have any questions about our shipping policy, please reach out to our support team at marketing@cropac.in or 8050632728.

Thank you for shopping with Cropac Mill Store!