Privacy Policy

At Cropac, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and make purchases through our e-commerce platform.

1. Information We Collect

We collect personal information that you provide to us voluntarily when registering on the website, placing an order, or subscribing to our services. The types of information we collect may include:

Personal Identification Information: Name, email address, phone number, and mailing address.
Payment Information: Credit/debit card details, billing address, and payment confirmation.
Account Information: Username, password, and purchase history.
Technical Information: IP address, browser type, device information, and cookies to improve website functionality and security.

2. How We Use Your Information

We use the personal information we collect to:

Process your orders and payments.
Deliver the products or services you purchased.
Communicate with you regarding your orders, account updates, and promotional offers (if you opt-in).
Improve our website and customer service experience.
Analyze site usage for better performance and optimization.
Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners in the following circumstances:

Service Providers: Payment processors, shipping companies, and other third-party service providers who assist in processing your orders and delivering services.
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, respond to lawful requests, or protect the rights and safety of our company or others.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and improve the performance of our website. Cookies help us remember your preferences, track your shopping cart, and personalize content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of the website.

5. Data Security

We implement industry-standard security measures, including encryption and secure data storage, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Payment information is processed securely through trusted payment gateways, and we do not store sensitive payment details on our servers.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to any inaccuracies in your data.
Deletion: You may request the deletion of your personal information, subject to certain legal and contractual restrictions.
Opt-Out: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The latest version will always be posted on this page, and we encourage you to review it regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data rights, please contact us at:

Email: marketing@cropac.in
Phone: 8050632728
Mailing Address: Site 4-6, Vaishnodevi Industrial Estate, Phase 3, 3rd Cross, Kumbalagodu Village, Bangalore 560074

By using our website and services, you agree to the collection and use of your information as described in this Privacy Policy.